Blog

Discover new Salesforce features, read all about our latest technical solutions, check out our news or subscribe to one of our events. 

scan application
Lead gen made easy with Scanman

In today’s society, you are strongly encouraged to build up and/or extend our business network. You host countless events all over the world on any imaginable subject to provide this. But how do you collect who was there? Who did…

Salesforce BaseCamp Belgium
Salesforce BaseCamp Belgium, a success for 7dots.

For me Salesforce BaseCamp Belgium is a social media channel in real life. Read: the better version. I enjoy the open communication between (sometimes) competing partners. It’s a small world and over there, like friends in the same bar. Being able to…

CRM
Improving business results with CRM: putting users first

Every organization wants to grow. However, when a Customer Relationship Management (CRM) tool is implemented, businesses often focus on management reporting instead of user experience. They forget that a subpar interface drastically decreases the amount of data entered in the…

Salesforce World Tour
Customer Experience Game Changers

On April 12, Salesforce World Tour came to Amsterdam. This event is the place to be if you want to understand how global companies and pioneers revolutionize the path to happier customers in today’s connected world. Two of the main…

The Laboratory
Ware explosie in laboratorium Breda

Er gaat geen dag voorbij of er worden nieuwe technologische uitvindingen de wereld in geschoten. De pers staat er meteen helemaal bol van. En we kunnen ons dan wel iets bij al die uitvindingen voorstellen. Maar om de voordelen ervan…

customer service
Digitizing customer services

Digitizing customer service. Or turning a lack of overview into a lightning experience. An organization that succeeds in the digital transformation of its customer service gets rewarded with happy customers. The ‘first time right’ ratio increases and the customer waiting…

Salesforce World Tour Amsterdam
Salesforce World Tour Amsterdam 2018

Get ready for a day of innovation and inspiration with 7dots and Harvest Digital. Warm welcome to the Salesforce World Tour Amsterdam 2018! Subscribe for a full day of innovation, inspiration, learning and fun. Meet and hear from Salesforce’s community of…

FieldService
The digital transformation of field services

  Service is a key component of the customer experience and therefore an essential marketing instrument for businesses. Excellent field service creates satisfied customers and generates new leads. How do you make a difference with field service?   Customer experience Wouldn’t…

visual-blog-1280-960-purpleV2
Why good planning makes your sales volume grow

Territory management plays a big part in generating sales volume Do you recognize the following scenarios within your sales team? Peter is faced with challenges to set up his client visits based on his existing parameters (customer profile, frequency of…

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Werken bij 7dots

Een dag uit het leven van een 7dots Salesforce Consultant 06:30 uur – De wekker gaat en de dag kan beginnen. Ik werp een eerste blik op mijn e-mail inbox, de berichten op onze interne chat applicatie en de sociale…

Elisebot
Elisebot

– “Your wish is my command” – There is so much going on right now with technology – almost every piece of tech we’re currently using is having the “smart sauce” added to it sooner or later. Sure, we’ve got smartphones,…

7dots team
A meal fit for a king or queen

The year is almost coming to an end and what a year it has been, folks! We’ve grown faster than ever before, achieved our Silver Partnership status with Salesforce and have gotten the chance to work with a vast set…

lasershooting
Now and then, you need to shoot a manager.

When a company uses slogans and one-liners such as ‘Work hard, play hard’, dynamic team and good vibes, you need to: – allocate a decent fun budget and NOT spend it wisely – prove that you are a good employer…

Avans en iAdvise groep
IT in Motion @ Avans Hogeschool Breda

Hartelijk welkom op 21 maart 2017! De IT-wereld is een achtbaan van nieuwe technologieën, waardoor IT’ers voor steeds wisselende uitdagingen staan. Hoe hou je stand in deze dynamische omgeving? Wat is je toegevoegde waarde? Hoe ga je om met de enorme…