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Digitizing customer services

Turning a lack of overview into a lightning experience A company that succeeds in the digital transformation of customer services is rewarded with happy customers. The ‘first time right’ ratio increases and the customer waiting time decreases. And there’s more….

Salesforce World Tour Amsterdam 2018

Get ready for a day of innovation and inspiration in Amsterdam with 7dots and Harvest Digital Attend the Salesforce World Tour 2018 for a day of innovation, inspiration, learning, and fun. Meet and hear from Salesforce’s community of trailblazers, pioneers and…

The digital transformation of field services

  Service is a key component of the customer experience and therefore an essential marketing instrument for businesses. Excellent field service creates satisfied customers and generates new leads. How do you make a difference with field service?   Customer experience Wouldn’t…

Why good planning makes your sales volume grow

Territory management plays a big part in generating sales volume Do you recognize the following scenarios within your sales team? Peter is faced with challenges to set up his client visits based on his existing parameters (customer profile, frequency of…

Werken bij 7dots

Een dag uit het leven van een 7dots Salesforce Consultant 06:30 uur – De wekker gaat en de dag kan beginnen. Ik werp een eerste blik op mijn e-mail inbox, de berichten op onze interne chat applicatie en de sociale…


– “Your wish is my command” – There is so much going on right now with technology – almost every piece of tech we’re currently using is having the “smart sauce” added to it sooner or later. Sure, we’ve got smartphones,…

7dots team
A meal fit for a king or queen

The year is almost coming to an end and what a year it has been, folks! We’ve grown faster than ever before, achieved our Silver Partnership status with Salesforce and have gotten the chance to work with a vast set…

Now and then, you need to shoot a manager.

When a company uses slogans and one-liners such as ‘Work hard, play hard’, dynamic team and good vibes, you need to: – allocate a decent fun budget and NOT spend it wisely – prove that you are a good employer…

Avans en iAdvise groep
IT in Motion @ Avans Hogeschool Breda

Hartelijk welkom op 21 maart 2017! De IT-wereld is een achtbaan van nieuwe technologieën, waardoor IT’ers voor steeds wisselende uitdagingen staan. Hoe hou je stand in deze dynamische omgeving? Wat is je toegevoegde waarde? Hoe ga je om met de enorme…

SFDC Popup on standard pages

Before you read this blog: This blog has been written based on the Winter ’15 edition of the Platform and requires knowledge about Objects in Salesforce and basic knowledge of Javascript & the Javscript JQuery (UI) framework. If you…